Terms & Conditions

Effective Date: 5/11/2025

Welcome to Shuddho Ruchi! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by these terms.

1. General

This website is owned and operated by Shuddho Ruchi.
We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of our site means you accept those changes.

2. Eligibility

You must be at least 18 years old to make purchases on our website. If you are under 18, you may use the site only under the supervision of a parent or legal guardian.

3. Products & Pricing

All prices are listed in Bangladeshi Taka (৳) and are subject to change without notice.
We strive to display accurate product descriptions and pricing, but errors may occur. We reserve the right to correct any errors and refuse or cancel any orders based on incorrect information.

4. Orders

Placing an order means you agree to purchase the selected product(s) under these Terms.
Once an order is placed, you will receive an order confirmation via email or SMS.
We reserve the right to refuse or cancel any order due to product unavailability, payment issues, or suspected fraud.

5. Payment

We accept Cash on Delivery (COD) and other payment methods as listed at checkout.
Payments must be made in full before or at the time of delivery.

6. Shipping & Delivery

Please refer to our Shipping Policy for detailed information.
We aim to deliver on time but are not liable for delays beyond our control.

7. Returns & Refunds

Please review our Return & Refund Policy for detailed conditions.
Refunds will be processed according to the method of payment and within a reasonable timeframe.

8. Use of Website

You agree not to misuse our website for any unlawful or harmful activity.
You must not attempt to gain unauthorized access to any part of the website, user data, or systems.

9. Intellectual Property

All content on this website (text, images, logos, designs, etc.) is the property of Shuddho Ruchi and is protected by copyright and trademark laws.
You may not use or reproduce any content without our written permission.

10. Limitation of Liability

Shuddho Ruchi is not liable for any direct, indirect, or consequential loss or damage arising from your use of the site or our products.
We do not guarantee the website will be error-free, uninterrupted, or free from viruses.

11. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved in the courts of Dhaka, Bangladesh.